I’m new to Qualtrics and can’t make branch logic work as I’d like to.
I have 2 matrix questions (with 5 items in each). If the mean score of each matrix question is below 2, I’d like to ask a follow-up qualitative question.
The survey works as expected when Matrix 1 & Matrix 2 are Low/Low, Low/High & High/High. When it is High/Low - Matrix 1 mean is above 2 and Matrix 2 is below 2, the survey does not present the 2nd follow up question (Uniqueness Qual).
Any advice would be appreciated. Thanks in advance.