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Question

Disable mobile optimization in ExpertReview?

  • January 16, 2025
  • 1 reply
  • 19 views

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Is there a way to customize ExpertReview so that it doesn’t flag certain types of errors?

ER just reviewed my latest survey and rated mobile optimization as a severe issue. While that’s an accurate assessment, it’s a moot point in my organization. About 90% of my employee population is not expected or permitted to do work-related things on personal devices, and are not issued company devices. We simply don’t care about mobile compatibility because our surveys will always be completed on laptop/desktop computers.

I’d like to tell ER to skip over that bit and focus on the rest of the survey. Obviously it’s not a critical issue, but it’s still annoying.

1 reply

Aggarwal
Level 4 ●●●●
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  • Level 4 ●●●●
  • 134 replies
  • January 16, 2025

Unfortunately it is Qualtrics by default embedded functionality and you can not control this, it only gives you flag but do not stop from what you want to do. If you don't want you have option to disable expert review I think or you can have ticket with support to check if it can be disabled for your brand. 


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