Displaying the embeded data information through the piped text in the email | XM Community
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Hi ,

I am facing an issue with pre populating the embedded data into the email body. 
1. I am in a requirement to send 5 embedded field values through the email body for which I have configured these 5 fields in the survey flow and also I ensured that the recipient contact information consist of the following 5 embedded field data but when I tried to send these embedded fields to the contact the 2 embedded fields are not getting  populated and I also cross verified with spell-checks as well.Basically the required 2 embedded field types are of numeric and text.

Thanks in Advance
 

Hello @HarshithaRamisetty,

If you’re only facing issue with only two fields, it's possible there's a problem with the mapping of those two fields. Check if these values are stored in the Data & Analysis tab. if not, it could be that data isn't being sent properly, which could be causing the problem. If data is being captured for those two fields, could you kindly provide screenshots of your variables and email template mapping for better understanding.


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