Distribution link won't update with new edits from a copied survey. | XM Community
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Distribution link won't update with new edits from a copied survey.

  • October 10, 2022
  • 5 replies
  • 1244 views
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I just created a copy of a Qualtrics survey from last year and edited it to match this year's information. When I went to test the 'anonymous distribution link' in another window, it still shows last years survey. I'm stumped. I understand that the distribution link stayed the same as the previous survey since I made a copy, but how do I get my new edits to show display?

5 replies

Deepak
QPN Level 8 ●●●●●●●●
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  • Deepak
  • October 10, 2022

georgiamottola
If you haven't already try publishing the survey and open link in incognito mode.

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Deepak I tried this link in incognito mode and it still didn't work. I'm still getting the 'end of survey' message from the previous year.

Deepak
QPN Level 8 ●●●●●●●●
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  • Deepak
  • October 20, 2022

georgiamottola
Did you publish the survey?

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Deepak Yes, the survey is published.

Deepak
QPN Level 8 ●●●●●●●●
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  • Deepak
  • October 20, 2022

georgiamottola
It seems it's stuck and the changes are not updating try creating a copy survey and check that anonymous link of the copied survey.
If it still doesn't work try raising a Qualtrics support ticket.

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