Distribution Tab | XM Community
Solved

Distribution Tab

  • 22 July 2023
  • 5 replies
  • 64 views

Userlevel 4
Badge +17
  • Level 5 ●●●●●
  • 44 replies

Hello Everyone,

 

I have a survey where I want to check the complaints raised by my respondents, unfortunately as for now if I download the history of the distribution of emails I am not able to find any information regarding it. 

icon

Best answer by krbhavya 23 July 2023, 10:05

View original

5 replies

Userlevel 6
Badge +20

Hi @Nikkki 

Can you please explain the issue in detail . Not able to understand the problem??

 

Userlevel 4
Badge +17

Hi @Nikkki 

Can you please explain the issue in detail . Not able to understand the problem??

 

In the distribution tab where we can see the details (refer to ss), I want to look into the complaints filed by respondent which currently i am unable to.

 

Userlevel 6
Badge +20

Hi @Nikkki 

Complaint here refers The number of notifications Qualtrics servers receive from the email provider when a recipient clicks ‘Report Spam’ (or equivalent) for a Qualtrics originated email. 

Refer to this

Userlevel 4
Badge +17

Hi @Nikkki 

Complaint here refers The number of notifications Qualtrics servers receive from the email provider when a recipient clicks ‘Report Spam’ (or equivalent) for a Qualtrics originated email. 

Refer to this

This makes more sense now. Thank you @krbhavya .

Userlevel 6
Badge +20

Great.. Glad to help you🙂

Leave a Reply