do in progress surveys count towards the contract/license limit | XM Community
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Question

do in progress surveys count towards the contract/license limit

  • February 14, 2024
  • 1 reply
  • 56 views

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  • Level 3 ●●●
  • 14 replies

Hi, I have a question about surveys that were begun and are in progress but not submitted, and that are deleted before completion. Do these count towards contract/license limits i.e., 100,000 survey responses? Or do only submitted ones count? 

1 reply

Sachin Nandikol
QPN Level 6 ●●●●●●
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  • QPN Level 6 ●●●●●●
  • 530 replies
  • February 14, 2024

Hi @four77,
Based on my understanding, it shouldn't count as an additional license, but for a definitive answer specific to your account, I recommend reaching out to your Qualtrics Account Executive. They can provide precise information regarding your account.