Do you delete survey responses if cases have been flagged as duplicates by the system? | XM Community
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Hi there!

I have a set of survey results, and am looking at the raw data. I see that in the my raw data some cases have true value for the columns ‘Q_RelevantIDDuplicate” and high values for Q_RelevantIDDuplicateScore - flagging that those cases are duplicates.

 

Wondering what people do out there in the real world with this information. Do you automatically delete responses that have been flagged as duplicates? I’ve reviewed the specific responses and in some instances they appear to be similar to other cases in terms of the answers, but it’s not identical. 

 

I guess my question is also partly, how much do you rely on and trust the Duplicate and Fraudulent response indicators in Qualtrics.

 

Thanks!

 

I think it depends on where your sample is coming from.  If it is from a panel provider where you are paying for each response, I would qualterm dupes.  If not, you can keep the responses and evaluate their quality using the dupe score and other factors.


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