Hello guys!
I would like to know if you have had problems sending e-mails inside a ticket. We try to send it but it did not work. We have tried different e-mail accounts.
thank you very much!
Userlevel 6
+20
Hi
Can you please elaborate your issue??
Hello
In a ticket it has the option of sending an e-mail, but although I can send it, the email is not received. I don´t know if I have to change something in the settings.
Thank you
Userlevel 6
+20
HI
Have you checked the spam folder. Sometimes Qualtrics mails are marked as spam or junk.
Hello! yes, we have checked the spam and junk and there is no Qualtrics e-mail.
Thanks
Userlevel 6
+20
Hi
May be there is a problem in the email that you are using to send the mail . Refer this link
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