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Email addresses verification whiling filling surveys

  • September 16, 2025
  • 5 replies
  • 70 views

rochak_khandelwal
Level 5 ●●●●●
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Hi everyone,

 

I’m creating a survey in which respondents will enter their email addresses, which I will use later to send follow-up emails. I want to ensure that the email addresses they enter are correct, to avoid typos. Does anyone know of a way in Qualtrics to validate or double-check the email field as participants enter it?

 

Thanks in advance!

5 replies

MatthewM
Level 6 ●●●●●●
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  • Level 6 ●●●●●●
  • September 16, 2025

You could ask respondents to enter their email in two separate fields, and use custom validation to check that the entries made in the two fields match one another.


rochak_khandelwal
Level 5 ●●●●●
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  • Author
  • Level 5 ●●●●●
  • September 17, 2025

Hi ​@MatthewM, I had that in mind, but I am thinking if there is a better way to check (through some API of email validator or something of that sort).


TomG
Level 8 ●●●●●●●●
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  • Level 8 ●●●●●●●●
  • September 17, 2025

You can integrate the Verifalia widget.into your survey. It is a paid service with pricing based on number of validations.


rochak_khandelwal
Level 5 ●●●●●
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  • Author
  • Level 5 ●●●●●
  • September 18, 2025

Thanks ​@TomG, I would highly appreciate if you could tell about free service / options, if there exists any?


TomG
Level 8 ●●●●●●●●
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  • Level 8 ●●●●●●●●
  • September 18, 2025

All the email verification api’s I’ve seen have a similar pricing model. Free for some small amount of validations, then paid for anything over that.