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Email addresses verification whiling filling surveys

  • Sep 16, 2025 3:56 PM UTC
  • 5 replies
  • 186 views

rochak_khandelwal
Level 5 ●●●●●
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Hi everyone,

 

I’m creating a survey in which respondents will enter their email addresses, which I will use later to send follow-up emails. I want to ensure that the email addresses they enter are correct, to avoid typos. Does anyone know of a way in Qualtrics to validate or double-check the email field as participants enter it?

 

Thanks in advance!

5 replies

MatthewM
Level 6 ●●●●●●
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  • Level 6 ●●●●●●
  • Sep 16, 2025 5:18 PM UTC

You could ask respondents to enter their email in two separate fields, and use custom validation to check that the entries made in the two fields match one another.


rochak_khandelwal
Level 5 ●●●●●
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Hi ​@MatthewM, I had that in mind, but I am thinking if there is a better way to check (through some API of email validator or something of that sort).


TomG
Level 8 ●●●●●●●●
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  • Level 8 ●●●●●●●●
  • Sep 17, 2025 12:03 PM UTC

You can integrate the Verifalia widget.into your survey. It is a paid service with pricing based on number of validations.


rochak_khandelwal
Level 5 ●●●●●
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Thanks ​@TomG, I would highly appreciate if you could tell about free service / options, if there exists any?


TomG
Level 8 ●●●●●●●●
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  • Level 8 ●●●●●●●●
  • Sep 18, 2025 6:31 PM UTC

All the email verification api’s I’ve seen have a similar pricing model. Free for some small amount of validations, then paid for anything over that.