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Email Distribution

  • Feb 9, 2023 10:33 AM UTC
  • 4 replies
  • 29 views

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Please I sent out a survey but it's asking my clients to login

4 replies

Nikkki
Level 5 ●●●●●
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  • Level 5 ●●●●●
  • Feb 9, 2023 12:33 PM UTC

@Seun is it a test link ?


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  • Author
  • Feb 9, 2023 1:07 PM UTC

No, it's not. It's the main survey link.


MattiasM
Level 5 ●●●●●
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  • Level 5 ●●●●●
  • Feb 9, 2023 2:36 PM UTC

Good afternoon from a cloudy Sweden!
Do you have Password protection enabled in the Survey Security?
image.pngAlternatively, do you have any custom validations on your questions or does the password-box appear directly at the beginning?
Do you have a screenshot of the issue?
All the best
-Mattias


jmborzick
QPN Level 5 ●●●●●
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  • QPN Level 5 ●●●●●
  • Feb 10, 2023 4:11 AM UTC

Seun Did you also add an authenticator?