Hi all,
Hoping that someone can help me out or link me to any supporting documentation please.
I want to compare the success of an email distribution (our new vs updated format).
I can compare the volumes on the distribution tab of the survey in terms of Sent, Started, Finished, etc.
However I want to compare the completion rate of our NPS question. I want to compare how many people answered our NPS question on both distributions to compare whether we received an increase in responses to this question. I also want to compare the NPS result, by each distribution.
Our NPS question is the same, is compulsory to answer and is in the same location in the survey flow across both distributions, i.e. the 4th question.
Any help would be greatly appreciated.
Many thanks
Harry
