I am currently conducting a survey experiment using a 7-point Likert scale. However, I've encountered an issue where the data is displaying incorrect values, such as 8 and 11. I need to proceed with the survey urgently, so any guidance on resolving this issue would be greatly appreciated. Thank you.
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Error of scoring
+1Best answer by Nam Nguyen
I am currently conducting a survey experiment using a 7-point Likert scale. However, I've encountered an issue where the data is displaying incorrect values, such as 8 and 11. I need to proceed with the survey urgently, so any guidance on resolving this issue would be greatly appreciated. Thank you.
Did you ever delete a choice in that question? Your recode value might have been shifted. Check that section in the question.
If it’s not the case, let me know where are you having the issue, you scoring topic tag make me confuse.
Hope this helps
+29I am currently conducting a survey experiment using a 7-point Likert scale. However, I've encountered an issue where the data is displaying incorrect values, such as 8 and 11. I need to proceed with the survey urgently, so any guidance on resolving this issue would be greatly appreciated. Thank you.
Did you ever delete a choice in that question? Your recode value might have been shifted. Check that section in the question.
If it’s not the case, let me know where are you having the issue, you scoring topic tag make me confuse.
Hope this helps
+1Thank you for your message! I apologize for any confusion, as I'm not very familiar with Qualtrics.
As you mentioned, I might be seeing recoded values, which are values that have been converted from one response to another, either within the raw data or on the dashboard.
When creating the survey, I might have previously deleted an option for that particular question, and the recoding values might have shifted due to subsequent changes.This might be the cause of the issue.
I'm considering creating the same survey from scratch once again.
Although I haven't resolved the issue yet, I wanted to express my gratitude for now.
+29Thank you for your message! I apologize for any confusion, as I'm not very familiar with Qualtrics.
As you mentioned, I might be seeing recoded values, which are values that have been converted from one response to another, either within the raw data or on the dashboard.
When creating the survey, I might have previously deleted an option for that particular question, and the recoding values might have shifted due to subsequent changes.This might be the cause of the issue.
I'm considering creating the same survey from scratch once again.
Although I haven't resolved the issue yet, I wanted to express my gratitude for now.
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