Everything is slow today ... is there a place to look for updates on this sort of situation? | XM Community
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Everything is slow today ... is there a place to look for updates on this sort of situation?

  • March 16, 2021
  • 2 replies
  • 90 views

LHaynes
Level 1 ●
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I've been trying to edit some surveys today, but each task is taking a long time. I have to refresh a lot. Now it's taking a long time to just get previews. Is there a place to look where Qualtrics let's users know there is an issue? Just wanted to be able to check that type of notice, vs trying to contact them.

Best answer by MatthewM

There is a status page at https://www.qualtrics.com/status/ but it's only occasionally useful.
In my experience, problems rarely show up in real time. I've reported outages and they don't appear here for at least a couple hours, if at all.

2 replies

MatthewM
Level 6 ●●●●●●
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  • Level 6 ●●●●●●
  • 1084 replies
  • Answer
  • March 16, 2021

There is a status page at https://www.qualtrics.com/status/ but it's only occasionally useful.
In my experience, problems rarely show up in real time. I've reported outages and they don't appear here for at least a couple hours, if at all.


AmaraW
Former XM Community Team Member
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  • Former XM Community Team Member
  • 703 replies
  • June 6, 2022

Hey everyone! I have some exciting news to share 🤩. I just wanted to hop in here and share the new status page at status.qualtrics.com, offering several improvements, including the ability to subscribe to notifications of major incidents via email and a history of past incidents. Check out this post to learn more.