Extend survey link expiration date after distribution | XM Community
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Hi,
I distributed my survey to my mailing list, but I found that the links sent out will expire in two months.
is there is a way to extend the link expiration date after it the survey has been distributed?


Thanks

Hi Isam - check out this support resource for more information about Link Expiration Dates.

The link expiration date cannot be changed for a mailing once the survey links have been sent. If a respondent attempts to initiate the survey session after the link has expired, they will not be able to take the survey.

If you have any follow up questions, please be sure to reach out to our Support team, as they are best equipped to help!


what if you set up a reminder, with a new expiration date? Can that be done?


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