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Question

Feedback button intercept

  • October 23, 2023
  • 1 reply
  • 87 views

PeeyushBansal
Level 6 ●●●●●●
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I have feedback button always visible on page and can be filled multiple times. It is working fine on desktop/laptop while on mobile after submitting survey it keep displaying thank you message, if tried to fill feedback again. What could be the reason and how to rectify it?

1 reply

Forum|alt.badge.img+14
  • Level 5 ●●●●●
  • 276 replies
  • October 23, 2023

I wonder if clearing cookies/cache on mobile device will allow the thank you message to go away, or if it’s only certain mobile device types that create that issue due to a phone setting.