I usually don't leave feedback related to user interface designs or decisions, but I have found the new e-mail distribution UI and process to be awful. Prior to the new UI and process, all options related to creating an e-mail distribution—selecting recipients, scheduling a time for the e-mail to be sent, identifying the sender and reply to e-mail addresses—were on one single page. With the new UI and process, I must advance through four or five different web pages, waiting for each to load, to do a simple e-mail distribution. On one page I choose the recipients. Then I must advance to the next page (which takes time) to identify the sender and reply-to. Then I must advance to the next page (which takes time) to schedule, etc. This is a tremendous waste of time. In addition, when I create a new email using the same instrument, I am forced to type a sender name, reply to e-mail address and re-type the subject line I want—every single time. Prior to this new user interface, Qualtrics remembered who was sending this e-mail, what the reply to address would be, and the subject line on its own, saving me time and typing.
And as others have pointed out, it is difficult to manage and monitor reminders.
I distribute hundreds of surveys and assessments each year for a state university. This new UI and process does not help my efficiency in any way. At the very least, please continue to allow users to use the old interface if they choose, rather than forcing them to adopt the new UI by the end of September.
Thank you!
