How can I fix the banner of an email with inline NPS? | XM Community
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Question

How can I fix the banner of an email with inline NPS?

  • July 19, 2022
  • 1 reply
  • 27 views

Alea
QPN Level 1 ●
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  • QPN Level 1 ●
  • 35 replies

When I send an invitation email and reminder with inline NPS inside deforms the image on some devices. How could I fix it? Thanks a lot

1 reply

InessaG
Level 5 ●●●●●
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  • Level 5 ●●●●●
  • 416 replies
  • July 19, 2022

Are you using a table format in your emails? I found that I can control formatting better by using tables in emails with the width of 600 px. You can then have the banner in a separate row, followed by a row with intro content, and a separate row(s) for NPS questions, and so on all the way through the footnote row.