How can I remove the tag “potential bot” in the Qualtrics response? | XM Community
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How can I remove the tag “potential bot” in the Qualtrics response?

  • December 16, 2023
  • 1 reply
  • 388 views

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Hi
The bot detection was on in my survey. As survey data collection was finished, several responses were detected as potential bots. I reviewed every answer, I don’t think bots responded to the survey.  How can I remove the tag “potential bot” in the Qualtrics response?

 

1 reply

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  • QPN Level 5 ●●●●●
  • 306 replies
  • December 16, 2023

Hi @Elisahsssss 
Bots are detection with the help of Google’s invisible reCaptcha technology. When you activate bot detection, every survey participant gets a score assigned to them in the embedded data field ‘Q_RecaptchaScore’. If the score is below 0.5, it will mark the response as potentially coming from a bot. If you wish to eliminate the 'potential bot' label, just modify the 'Q_RecaptchaScore' to be higher than 0.5.