How to display a QR Code survey in a unique language? | XM Community
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Question

How to display a QR Code survey in a unique language?

  • August 14, 2023
  • 10 replies
  • 185 views

AdrianaMCX
Level 2 ●●
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Hello! Our team is about to launch a new survey in Mexico, and customers will use the QR Code to access. Since we are a global team, all of our surveys are created in English, and we include the translations depending the country that the survey is going to be lauched. In this case for Mexico, we dont have any embedded data in the survey, and all the respondents should see the survey in Spanish. Do you know how can we display this survey to customers only in Spanish, and not English? 

 

Thank you so much!! 

10 replies

TusharDalwani
QPN Level 6 ●●●●●●

Hello Adriana, you can embed the value for Q_Language=ES-ES at the end of survey URL and then generate the QR code for the survey.


AdrianaMCX
Level 2 ●●
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  • Author
  • Level 2 ●●
  • 5 replies
  • August 14, 2023

Hello, thanks for your response! So, where should I embed the value for Q_Language=ES-ES at the end of survey URL? Is this something I need to do in the survey flow? Thanks :)


TusharDalwani
QPN Level 6 ●●●●●●

Not in the survey flow. In the anonymous link of the survey. 

Eg- 

For Mexico - {SurveyURL}?Q_Language=ES-ES


AdrianaMCX
Level 2 ●●
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  • Author
  • Level 2 ●●
  • 5 replies
  • August 14, 2023

I included “?Q_Language=ES-ES” at the end of the anonymous link/URL, and it worked in my browser, the survey displayed in Spanish!! But what happens is that I can’t edit the anonymous link in Qualtrcis (is “read-only), to include this value at the end or the URL. How should I do this? Will I need to “update” the QR code?


TusharDalwani
QPN Level 6 ●●●●●●

you cannot edit the anonymous link provided by Qualtrics but can generate a new QR code for your new survey link


AdrianaMCX
Level 2 ●●
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  • Author
  • Level 2 ●●
  • 5 replies
  • August 14, 2023

I see, thanks for the explanation. So how can I generate a new QR code for my new survey link?


TusharDalwani
QPN Level 6 ●●●●●●

you can use 3rd party software such as Canva, Adobe, etc.


AdrianaMCX
Level 2 ●●
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  • Author
  • Level 2 ●●
  • 5 replies
  • August 14, 2023

Sounds good, thanks!


TusharDalwani
QPN Level 6 ●●●●●●

    


AdrianaMCX
Level 2 ●●
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  • Author
  • Level 2 ●●
  • 5 replies
  • August 14, 2023

Unfortunately the answer was not helpful for me, since in my company we don’t use 3rd party companies to generate QR Codes, we only use Qualtrcis to do it. But thanks anyways for your support!