How to generate SSOTOKEN by third-part when we use Token Authenticator in Survey Flow | Experience Community
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How to generate SSOTOKEN by third-part when we use Token Authenticator in Survey Flow

  • June 18, 2026
  • 1 reply
  • 35 views

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We would like to use the Token Authenticator URL instead of Personal Links. However, we don't understand how an external system is expected to generate the ssotoken.

We can see the Token Authenticator configuration (encryption method, MAC method, shared secret key, etc.), but we're unable to find documentation explaining how these parameters are used to generate the token.

Does anyone have an example or documentation that explains the token generation logic and expected payload format?

Thanks in advance for your help.

1 reply

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  • Author
  • June 23, 2026

I have contacted the support team. They always mentioned that the token will be generated by our IT team. But currently we don’t know how to use the encrypted parameters (Encryption Method, Mac Method, Leeway, Key) and how to construct the payload of the token. Our IT team also don’t know them.

Any updates would be appreciated.