How to send data with web service to Salesforce Account Engagement Form Handler?

Question

Has anybody experience on how to send data from qualtrics survey with the web service to the form handler in Account Engagement?

Adeep · Answer

Please refer the below steps:Step 1: Create a Form Handler in Salesforce Account Engagementa. Go to Marketing > Forms > Form Handlers in Pardot.b. Click + Add Form Handler.c. Set required fields like:-Name, Campaign-Success Location and Error Location (optional)-Enable data forwarding to Salesforced. Under Form Fields, add the exact field names you will send from Qualtrics.e. Click Create form handler.f. Copy the Endpoint URL shown after creating -you’ll need it for Qualtrics.Step 2: Add an Embedded Data Block in Qualtricsa. Add an Embedded Data block before your Web Service.b. Define variables that match the Pardot form handler fields:first_name = ${e://Field/FirstName}email = ${e://Field/Email}phone = ${e://Field/Phone}(use whaetver field names Pardot expects)Step3: Add a Web Service Taska. Still in Survey Flow, click + Add a New Element Here > Web Service.b. Set it up like this:Example:URL - https://go.pardot.com/l/12345/2025-06-12/abcd12 (Your handler URL)Request Type - POSTContent Type - application/x-www-form-urlencodedc. Scroll down to Post Fields, and enter the Pardot fields as key-value pairs:first_name - ${e://Field/FirstName}email -${e://Field/Email}phone -${e://Field/Phone}d. then save flow.

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