I'm not sure if this is a question but is this a bug or does support need to fix this? | XM Community
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I'm not sure if this is a question but is this a bug or does support need to fix this?

  • June 18, 2021
  • 3 replies
  • 46 views

Amy_boz
Level 2 ●●
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Hi. When trying to import embedded data from the contacts list in the survey, all my embedded data is undefined. Is this something support needs to fix or is it a bug? Thanks =)
Screenshot 2021-06-18 at 10.51.40.png

Best answer by DSC

I'm having this same issue! I submitted a ticket but am not holding my breath. I tried refreshing my account, clearing cache, all the usual stuff they ask you to do as part of troubleshooting, to no avail. I need to get this thing out in the world and can't until I can get this embed to work. 😕

3 replies

Annie2538
Forum|alt.badge.img
  • June 18, 2021

We just noticed the same thing in our research group. I really hope Qualtrics will fix this, it's so important to use this workaround when dealing with many embedded variables... :(


Forum|alt.badge.img
  • Answer
  • June 18, 2021

I'm having this same issue! I submitted a ticket but am not holding my breath. I tried refreshing my account, clearing cache, all the usual stuff they ask you to do as part of troubleshooting, to no avail. I need to get this thing out in the world and can't until I can get this embed to work. 😕


Forum|alt.badge.img
  • June 18, 2021

...and it's working now. Guess they got the message.