Include a embedded variable in a email | XM Community
Skip to main content

Hi,

 

I am sending a Thank you email with a message that includes a embedded data created from one survey response.  Something like this:

 

Dear ${m://FirstName} ${m://LastName},

 

Thank you for responding the survey. Your ID number is ${e://Field/ID}.

 

The name and last name are shown, but the ID number is blank. Can anyone know how to show it? 

 

Thank you!

Assuming you are scheduling ‘Thank You’ message from the distribution tab, we can only pipe in the embedded data that are present in the mailing list. If you want to pipe in the embedded data from the survey then use this method to send thank you emails.


Leave a Reply