Hi,
I have a question about incomplete responses and I hope someone can help me.
If I set the time frame to 1 week (so responses will be considered incomplete after 1 week) and a respondent starts the survey on day 2 but goes back to it on day 10, can they still take the survey / will they be assigned a new respondent ID and have to start from the beginning? Or will they be unable to complete it because their incomplete response was already moved to "Recorded Responses"?
Thanks in advance!
Incomplete responses
+1
+25Hi Veronika,
It would be treated as a new attempt at the survey. If you have multiple completions enabled, they will received a new respondent ID and be taken back to the beginning. If you have multiple completions disabled, they won't be able to take the survey again without you deleting/re-taking their response.
I hope that helps!
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