We are testing changes to a live survey program that impact the inline survey question text, answer choices, and translations. We have not published the changes to the survey and did not plan to publish them to production until testing was complete. We now see that the unpublished changes have actually been displaying within the inline question in the email sent to live/production recipients. The piped text for the inline question text and answer choices display the unpublished labels that we do not want displayed until the changes have completed the testing phase. This includes changes to survey translations as well that were not published. When the inline question answer choice is clicked, the survey opens and correctly displays the published version of the survey. See the documentation for inline questions here, where I do not see it documented that inline questions display unpublished survey changes: Email Survey Invitations Is this expected behavior? If so, how are we expected to test changes to a live survey that has an inline question?

Update: After filing a ticketing and pushing engineering on this issue, Qualtrics has just pushed an update to production so that inline question piped text will now reflect thepublishedversion of the survey question and not the latest draft version.

Inline Question Displays Unpublished Changes

Inline Question Displays Unpublished Changes | Experience Community

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