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Insights Explorer + NPS group filter

  • June 23, 2025
  • 1 reply
  • 14 views

kgillis
Level 6 ●●●●●●
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  • Level 6 ●●●●●●
  • 144 replies

Insights explorer does not pull allow me to filter by NPS group. NPS group is assigned by Qualtrics on NPS questions, but it is not necessarily embedded data. Is there a way to set it as embedded data so that I can use it as a filter on insights explorer or some other work around?

1 reply

rochak_khandelwal
Level 5 ●●●●●
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  • Level 5 ●●●●●
  • 170 replies
  • June 24, 2025

Yes — one workaround is to manually assign the NPS group (Promoter / Passive / Detractor) as embedded data using survey logic right after the NPS question. That way, it becomes available as a field in Insights Explorer for filtering.

Let me know if it works.

Best regards,
Rochak