Is it possible to change the language of the ticket that is automatically sent to the email, so it is delivered in Spanish to the ticket owners?
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If you check “Notify this user via e-mail when a ticket is created”, the default e-mail will be in English and it can’t be changed.
The solution is: Uncheck it and create an email task after that ticket task and make the notify email by yourself, in your language.
Hope this help
If you check “Notify this user via e-mail when a ticket is created”, the default e-mail will be in English and it can’t be changed.
The solution is: Uncheck it and create an email task after that ticket task and make the notify email by yourself, in your language.
Hope this help
Thanks !
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