Is it possible to change the language of the ticket that is automatically sent to the email, so it is delivered in Spanish to the ticket owners?
Solved
lenguage of tickets
+8Best answer by Nam Nguyen
If you check “Notify this user via e-mail when a ticket is created”, the default e-mail will be in English and it can’t be changed.
The solution is: Uncheck it and create an email task after that ticket task and make the notify email by yourself, in your language.
Hope this help
+29If you check “Notify this user via e-mail when a ticket is created”, the default e-mail will be in English and it can’t be changed.
The solution is: Uncheck it and create an email task after that ticket task and make the notify email by yourself, in your language.
Hope this help
+8If you check “Notify this user via e-mail when a ticket is created”, the default e-mail will be in English and it can’t be changed.
The solution is: Uncheck it and create an email task after that ticket task and make the notify email by yourself, in your language.
Hope this help
Thanks !
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