Log in issues

Email your brand administrator to unlock your account if you need to access your account quickly.

If not, you can try to log in again later after it is unlocked.

The default duration is 1 hour unless your brand admin adjusted the duration.

More information: Security Tab

Hi ​@youngsammyg,

​@Chee Heng_SZ advice is correct, please let me know if you have not yet regained access.

For future members, here’s a detailed post on what to do when you have SSO login issues.