Loop and merge is stuck saving | XM Community
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Hello! I'm working on a survey that includes several blocks that use Loop and merge. The list to loop through is quite long (> 100 items), and therefore I am pasting the contents from Excel into Qualtrics.
For some blocks, however, Loop and merge gets stuck saving and I cannot seem to figure out why. The contents of the list to loop through contains free text, including characters like (), _ and -. Could these characters be the cause of the loop getting stuck saving? Or is there something else I need to pay attention to? I have searched the web for an answer but have not been able to find one as of yet.
FYI it also gets stuck saving sometimes when I paste row by row, i.e., paste in 1 row and then save, so not only when pasting the entire sheet.
Related question: is it possible to link Loop and merge to an Excel/csv file so there is no manual work involved at all?

Hi dorienhuijser ! Hmmm, this sounds like it may not be intended functionality. If you have not yet already, we’d recommend reaching out to our Support team, as they are best equipped to handle an issue like this!


Hello, same here. Even when I only save one row, the saving can get stuck and take forever. Can someone help?

I was trying to same three rows of urls like this:

Field 2

1

https://raw.githubusercontent.com/DeepVisualMarketing/tmp_share/main/To_be_remove/Splited_Named_xxx_large_scale/2020_xxx_i8(1)$$xxxx_5(7)$$Common_car(1)$$default$$11111$$position_2.png

@Evava if you found a solution to this problem I’m keen to hear it! :)


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