Matrix Table mixes up scale items numbering | XM Community
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Hello,

I have an issue with my Matrix Table. The preview function (from Prolific) shows me that the items are actually mixed up: the scale is supposed to be numbered from 1 to 11 left to right. Does anyone know what could cause this issue, or how I could solve it? Thank you very much

 

 

There is an option to randomize scale points, I would recommend checking if you have that enabled.

If its not, I would recommend creating a new quesiton to start from scratch.

If it still persists, then it is a deeper problem and you’ll need to contact support.


@b0bke,

Check to make sure the answers aren’t randomized.


Thank you very much TomG, I indeed selected the wrong randomization option. The issue is solved!


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