Move Surveys from CX Account to EX Account | XM Community
Skip to main content

Move Surveys from CX Account to EX Account

  • February 2, 2023
  • 2 replies
  • 54 views
M
Forum|alt.badge.img+1

I have a user within the company who was creating surveys in CX, as we identified his purpose of the surveys actually belong to EX, we would like to move his surveys to EX. I have an admin role (also new to this role), but I am not sure if this is possible to move everything, he has created from CX to EX Environment. Could you help me with that?

2 replies

jmborzick
QPN Level 5 ●●●●●
Forum|alt.badge.img+41
  • jmborzick
  • QPN Level 5 ●●●●●
  • 261 replies
  • February 2, 2023

MartinaS Yes, you can do this. From the CX survey, select "Tools" and then "Export" to save the survey as a QSF file. Then, from the EX side, create your engagement project and when it asks "How do you want to start your project" select "Import QSF File."

M
Forum|alt.badge.img+1
  • MartinaS
  • Author
  • 1 reply
  • February 3, 2023

Thank you very much!


Terms & ConditionsAccessibility statement