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New survey responds Updates

  • October 23, 2023
  • 2 replies
  • 30 views
S
Level 2 ●●
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Hi everyone,

I had a question regarding new survey responses. When you receive an email regarding new survey responses from your active survey, is there a way to only view those new responses in Qualtrics and not the entire list of responses?

Thank you in advance. 

 

Stephanie 

2 replies

Nam Nguyen
QPN Level 8 ●●●●●●●●
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  • Nam Nguyen
  • QPN Level 8 ●●●●●●●●
  • 1096 replies
  • October 24, 2023

Hi everyone,

I had a question regarding new survey responses. When you receive an email regarding new survey responses from your active survey, is there a way to only view those new responses in Qualtrics and not the entire list of responses?

Thank you in advance. 

 

Stephanie 

Hi @Steph2023 

You can set up a email workflow that include the Response Report so each time a new response come, you can view it in the email. Email Task (qualtrics.com)
Hope this helps

Nam Nguyen - XM Technology Consultant | DXCON Vietnam
S
Level 6 ●●●●●●
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  • ScottG
  • Level 6 ●●●●●●
  • 247 replies
  • October 24, 2023

@Steph2023 definitely review the workflow options as the alternative may be to remove any email notifications and only review responses direct in Qualtrics.  This is how I typically do it.  I instead set up workflow email notifications; only if key words are mentioned which may indicate more urgent action i.e complaint.  Qualtrics is quite flexible in this regard.


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