No delete option on Survey Flow "Group" | XM Community
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No delete option on Survey Flow "Group"

  • January 6, 2022
  • 1 reply
  • 32 views

JoycaV
QPN Level 4 ●●●●
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  • QPN Level 4 ●●●●

Hi all,
In my survey, there are some "Group" elements.
There is no deletion button present on them.
When I add a new group myself, then there is a deletion button.
But there are multiple groups already in there, that I cannot seem to delete:
image.pngDoes anyone know how to solve that?

Best answer by AmaraW

Hi JoycaV! Hmmm, this sounds like it may not be intended functionality. If you haven't already, we’d recommend reaching out to our Support team, as they are best equipped to handle an issue like this!

1 reply

AmaraW
Former XM Community Team Member
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  • Former XM Community Team Member
  • Answer
  • January 6, 2022

Hi JoycaV! Hmmm, this sounds like it may not be intended functionality. If you haven't already, we’d recommend reaching out to our Support team, as they are best equipped to handle an issue like this!