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No Permission to Use Panels

  • June 30, 2022
  • 3 replies
  • 100 views

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Hello
Out of nowhere I am getting this error when I am on the "Distribution" tab. It appears I am able to access and do everything else within my project but It will not allow me to compose an email to create a link? My co administrator is getting the same pop-up.
Anyone know what is causing this or how to fix?

Best answer by JoseS

RyanBrickman Hm, this sounds like it may not be intended functionality. If you haven't already, I'd recommend reaching out to our Support team, as they are best equipped to handle an issue like this 😁

3 replies

MatthewM
Level 6 ●●●●●●
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  • Level 6 ●●●●●●
  • 1084 replies
  • June 30, 2022

Is your account part of an organizational license? If so, I would reach out to your brand admin. If not, or if you are a brand admin, I would report this to Qualtrics support.


JoseS
Administrator
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  • Administrator
  • 449 replies
  • Answer
  • June 30, 2022

RyanBrickman Hm, this sounds like it may not be intended functionality. If you haven't already, I'd recommend reaching out to our Support team, as they are best equipped to handle an issue like this 😁


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  • Author
  • Level 2 ●●
  • 58 replies
  • July 19, 2022

The error went away by itself after a day, not sure why. Thanks for the responses.