Notification from the tool when the number of survey responses does not reach a threshold within a given time

Question

Hi Community,We need to receive a notification via email or tool when a percentage of responses to a survey is not reached compared to the previous day or last week.We've tried to do this from a Workflow by calling the same Qualtrics API, but there's NO call that gives me the total responses for a day and there’s no way to do a loop to wait a status change. Then, We tried to find a solution using the dashboard metrics to see if we could calculate a custom response count for one day versus the previous week, but it doesn't show anything in the numbers either (or we haven't been able to do it).In short, we need a solution to be able to receive a notification from Qualtrics when we don't reach the expected number or percentage of responses (the count of responses to the same survey last week) in a survey.Does anyone in the Community have any ideas on how to do this to get a starting point?.

vgayraud · Accepted Answer

Hi ​@saelluzYou might want to look into the Calculate Metric Task.

saelluz · Answer

Hi ​@saelluzYou might want to look into the Calculate Metric Task.Thank you so much!! I didn't have it in the Radar! With this task, I'm saving myself calls to the Qualtrics API itself. And now I can use it to perform the necessary calculations!Thank you so much ​@vgayraud

Sign up

Login to the Community

Scanning file for viruses.

This file cannot be downloaded