Piping Qualtrics Survey URL | Experience Community
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MichaelC
Qualtrics Employee
1 year ago

Piping Qualtrics Survey URL

  • August 5, 2026
  • 2 replies
  • 27 views
TusharDalwani
QPN Level 6 ●●●●●●

Hello XM Community,

I'm wondering if anyone knows of a way to include a Qualtrics survey URL in an email without it being rendered as a clickable hyperlink.

I previously used an invitation template from the Qualtrics Library that achieved this behavior. However, it seems that recent changes—possibly due to AI-powered features in modern email clients—are automatically converting the survey URL into a clickable link.

Has anyone encountered this issue or found a reliable workaround? Any suggestions or insights would be greatly appreciated.

~Tushar Dalwani

2 replies

vgayraud
QPN Level 8 ●●●●●●●●
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  • vgayraud
  • QPN Level 8 ●●●●●●●●
  • August 11, 2026

Linkification happens in email clients, not on Qualtrics side.

You can try to wrap linkification triggers with zero-width characters or split tags, or replace dots by their html entities, or wrap your link in <code> or <pre> tags, but nothing is guaranteed to work for all email clients.

Another option that could work more reliably if it’s in alignment with your goal would be just adding inline styling to make your link look like regular text instead of a clickable link. It would stay clickable, just not look like it.

Vincent Gayraud - https://www.linkedin.com/in/vincent-gayraud-790344116/
TusharDalwani
QPN Level 6 ●●●●●●

Hi ​@vgayraud, thanks for the recommendations. However, I have already tried these and nothing is working uniformly on all the scenarios. Some solutions work on the older version of outlook and some work on the newer version only. 

~Tushar Dalwani
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