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Prevent Multiple Submissions - Actions Not Showing

  • August 15, 2021
  • 1 reply
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Hello,
I want to enable the 'Prevent multiple submissions' option but the additional actions are not displayed. I don't know why I'm not seeing this (it is explained that this feature isn't available for free accounts, but I am not using one). Yet, the more important question is what would then happen when a multiple submission is detected. I assume 'Flag responses' would be the default action in this case, but I'm not sure since this is not stated anywhere. I hope someone can confirm to avoid unpleasant surprises.
Thanks in advance!

Best answer by MatthewM

I believe that when the correct setting is enabled, any responses that Qualtrics thinks are multiple submissions will have a flag icon appear next to them in the Data & Analysis view. It has a link that allows users to view the possible duplicate responses and take further action from there.

1 reply

MatthewM
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  • Answer
  • August 18, 2021

I believe that when the correct setting is enabled, any responses that Qualtrics thinks are multiple submissions will have a flag icon appear next to them in the Data & Analysis view. It has a link that allows users to view the possible duplicate responses and take further action from there.