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Qualtrics API reported a temporary internal server error (500)

  • February 6, 2026
  • 0 replies
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venturatds
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Hello,

This morning I started getting an error when accessing the qualtrics API. This is run in R. Any ideas what this could be? Anyone else having a similar issue?

 

#### CODE

# Packages -------

pacman::p_load(tidyverse, here, tidylog, janitor, jtools, reprex)

options(scipen = 999)

# get tokens

data_center_qalt = "ca1.qualtrics.com" qualtRics::qualtrics_api_credentials(api_key =Sys.getenv("qualtrics_nyu_key"),     base_url = data_center_qalt)

#> To install your credentials for use in future sessions, run this function with `install = TRUE`.

 

# access the survey id on qualtrics  

temp = qualtRics::all_surveys()

 

#> Error in `qualtrics_response_codes()`:#> ! After 4 attempts, Qualtrics API reported a temporary internal server error (500):#> • Please contact Qualtrics Support or retry your query#> • errorCode: SURVEYS_1.2# reproduceprint(temp)#> Error: object 'temp' not foundCreated on 2026-02-05 with [reprex v2.1.1](https://reprex.tidyverse.org/)