Hi, I have been trying to import a survey (.qsf file), but whenever I try to do this, Qualtrics freezes, and it is stuck on this screen:

I don’t get error messages and I have a full (paid) account.
Please advise; thanks!
Best,
Valerie
Hi, I have been trying to import a survey (.qsf file), but whenever I try to do this, Qualtrics freezes, and it is stuck on this screen:

I don’t get error messages and I have a full (paid) account.
Please advise; thanks!
Best,
Valerie
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.