Qualtrics freezes when I try to import a survey/.qsf file | XM Community
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Qualtrics freezes when I try to import a survey/.qsf file

  • March 10, 2024
  • 2 replies
  • 257 views

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Hi, I have been trying to import a survey (.qsf file), but whenever I try to do this, Qualtrics freezes, and it is stuck on this screen:

I don’t get error messages and I have a full (paid) account. 

Please advise; thanks!

Best, 

Valerie

2 replies

TomG
Level 8 ●●●●●●●●
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  • Level 8 ●●●●●●●●
  • 6083 replies
  • March 10, 2024

There may be an issue with the .qsf file.  Try recreating it.


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  • 1 reply
  • April 9, 2024

Is this resolved?

I have the same issue, even when I exported an existing survey and imported its qsf file, so even when I don’t believe there is an issue with the qsf file.