Qualtrics freezes when I try to import a survey/.qsf file | XM Community
Question

Qualtrics freezes when I try to import a survey/.qsf file

  • 10 March 2024
  • 2 replies
  • 32 views

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Hi, I have been trying to import a survey (.qsf file), but whenever I try to do this, Qualtrics freezes, and it is stuck on this screen:

I don’t get error messages and I have a full (paid) account. 

Please advise; thanks!

Best, 

Valerie


2 replies

Userlevel 7
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There may be an issue with the .qsf file.  Try recreating it.

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Is this resolved?

I have the same issue, even when I exported an existing survey and imported its qsf file, so even when I don’t believe there is an issue with the qsf file.

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