Hello,I have data that is in checkbox format (i.e. check all that apply) and I want to recode those checks to different values/weights. I've done this with the 'recode values', e.g. making the first tickbox worth 3, the second 4, the third also 4, etc. However, when I export the data (excel, 'Split multi-value fields into columns', I only get data values that are 1 or blank (sample below has all 3 items ticked, only two variables show up, #1 and #3), and one variable field is deleted. Furthermore, the actual weighting/score that I asked qualtrics to code it into is appended to the variable name instead.If I don't split the multi-value fields, I am also missing an entry, in this case the column for the overall item reads '3,4'. The only way I can get all three data points to export is if I have three different weights/scores, and even then I still get 1 and blanks for the data and the scores appended to the variable names.What am I doing wrong? This seems like it would be straightforward?edit: I also tried making a brand new survey and the same thing happens

Sounds to me like an error with the system then- agree by all accounts you should be getting what you need. If you haven't already, make sure you contact support so they can escalate to engineering if needed.

This sounds silly, but did you publish the changes you made? I would Publish and then refresh my account: "Refresh account" is sort of a "Have you tried turning it off and back on again?" type solution for Qualtrics. Any time I think, "Gosh- this should work. Why doesn't it?" Nine times out of ten, a refresh account works.

Recoded values not showing up in export correctly

Recoded values not showing up in export correctly | Experience Community

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