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JoseS
Administrator
1 year ago
Solved

Retrieve deleted entry

  • Feb 12, 2024 7:22 PM UTC
  • 2 replies
  • 2127 views
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Can I retrieve a deleted entry? I deleted a respondent entry who did not respond to all questions and I clicked on “Decrement all quotas”

Best answer by Sachin Nandikol

Hi @phonore, 

Qualtrics cannot recover any deleted answers.  If you accidentally delete a Project or a question without responses, Qualtrics support can help you to recover this information. unfortunately, the only entry that cannot be recovered is any answer or response.

 

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2 replies

Sachin Nandikol
QPN Level 7 ●●●●●●●
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  • Sachin Nandikol
  • QPN Level 7 ●●●●●●●
  • Answer
  • Feb 13, 2024 4:45 AM UTC

Hi @phonore, 

Qualtrics cannot recover any deleted answers.  If you accidentally delete a Project or a question without responses, Qualtrics support can help you to recover this information. unfortunately, the only entry that cannot be recovered is any answer or response.

 

Sachin
    Tom_1842
    Level 8 ●●●●●●●●
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    • Tom_1842
    • Level 8 ●●●●●●●●
    • Oct 4, 2024 1:34 PM UTC

    Per this support page:

    Attention: Responses can be undeleted in limited cases, though it is not guaranteed. Contact Qualtrics support to determine if your responses can be restored.

    Terms & ConditionsAccessibility statement