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Satisfaction score benchmark

  • January 13, 2023
  • 1 reply
  • 31 views

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Hello! Are there any financial institutions here that are willing to share what their benchmarks for employee and/or branch satisfaction score are? We incent our employees based on satisfaction score but are new to Qualtrics and aren't sure where to start for a goal.
Thanks in advance!

1 reply

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  • Level 2 ●●
  • 48 replies
  • January 16, 2023

To obtain a benchmark score for your survey questions, you can contact your Qualtrics account manager who will assess your survey question and provide the score and feedback