Send Survey X amount of hours after solved? | XM Community
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Send Survey X amount of hours after solved?

  • January 26, 2023
  • 1 reply
  • 33 views

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I only see the option to send a survey immediately or x days after. Is there a way to send surveys x amount of hours after a ticket is marked as solved in Zendesk?
Screen Shot 2023-01-26 at 10.57.31 AM.png

1 reply

InessaG
Level 5 ●●●●●
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  • Level 5 ●●●●●
  • 416 replies
  • January 26, 2023

Unfortunately, no. I'd love to have that as well. Should submit an idea.