Settings in survey not reflected in iQ-Score (mobile usability) | XM Community
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Settings in survey not reflected in iQ-Score (mobile usability)

  • April 22, 2021
  • 2 replies
  • 10 views
F

Dear Community,

I am currently working on a survey for my master thesis and saw some hints from the iQ-Score feature. However, it recommends me to check some questions on mobile friendliness. It also provides me with a side with tips. If I go to that side, I find tips that are already part of my survey, for example to use matrix questions only with "mobile-friendly" enabled.
Is that a common problem or is there a change that I miss something?
Looking forward to your answers!

Kind regards,
Fabian

Best answer by Kate

Yes- those side tips are good ideas, but frequently you have already implemented them! The iQ score is helpful for pro tips for newcomers, but context is everything! I like to use it as a set of helpful suggestions, not law.

    2 replies

    K
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    • Kate
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    • Answer
    • April 23, 2021

    Yes- those side tips are good ideas, but frequently you have already implemented them! The iQ score is helpful for pro tips for newcomers, but context is everything! I like to use it as a set of helpful suggestions, not law.

      F

      Ah ok, thanks Kate!
      I was afraid that I missed something and the survey would run into problems then. Good to know that it is not like that :)

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