Show Gap between average of two Likert scale responses | XM Community
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Question

Show Gap between average of two Likert scale responses

  • October 25, 2024
  • 1 reply
  • 31 views

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I want to find and display in a report the gap (in percentage) between the means of two Likert scales. The scales are identical except for the question wording (Example: What is the current state of this? and What is the future state of this?

Is this possible?

1 reply

Nam Nguyen
QPN Level 8 ●●●●●●●●
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  • QPN Level 8 ●●●●●●●●
  • 1096 replies
  • October 25, 2024

@Brett Bixler Custom Metrics will be what you need https://www.qualtrics.com/support/vocalize/dashboard-settings-cx/custom-metrics/

But this will required a Dashboard