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Question

Survey builder is showing blank screen

  • August 29, 2024
  • 2 replies
  • 347 views

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As I enter the survey builder, the browser screen goes blank and nothing displays.  It is the same in pre-existing surveys and also new ones.  What would be the problem?

I’m using Chrome (updated) under Windows 10 Pro.

 

Best,

Yun-Oh

2 replies

Shashi
Level 8 ●●●●●●●●
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  • Level 8 ●●●●●●●●
  • 654 replies
  • August 30, 2024

Happened to me few days back and their was an extension I was using that was preventing from page to load. Please check and try disabling it if you are using any extensions.


vgayraud
QPN Level 6 ●●●●●●
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  • QPN Level 6 ●●●●●●
  • 547 replies
  • August 30, 2024

It happened to me a couple times in the past as well. For me, clearing the browser’s cache fixed the problem.