Survey Cycles Four Times Before Ending | XM Community
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When the respondent completes the survey, it loops back to the beginning and requires the responded to review the responses four times before it jumps to the end of the survey. How do I make it so it records the answers and goes to the end the first time through?

Hi. Can you share a screen shot of your Survey Flow? That may help community members identify the cause of the problem.


Matt - thank you so much for the question. I may have solved the issue, but appreciate a double-check. Do I have to have an end survey section in the survey flow? I did not originally and now that I added one, it seems to work just fine.


I can’t say for sure without seeing your survey from the back end, but it’s possible that may be the solution. You might check your data to see the the responses are being recorded the way you expect after this change.


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