Hi,
I have a problem. When I try to export my survey data to SPSS, it keeps getting stuck on 0%. When I downloaded the same data last week (but with fewer respondents) I did not have this problem. I have already switched locations and WiFi networks but I keep getting the same problem. Anybody that can help?
Best answer by CarolK
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+37
It's not just you (if that is any comfort). There's currently an open issue. Qualtrics is working on it. You can monitor it here: Status
https://www.qualtrics.com/status/
Hey!
I have exactly the same problem! But on the Status page is written that "all systems are operational". Am I the only one with this problem?
I am having a similar problem. In my case I can only download the following information
StartDate
EndDate
Status
Progress
Duration__in_seconds_
Finished
RecordedDate
ResponseId
DistributionChannel
UserLanguage
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