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Survey Results Not Updating Correctly

  • September 9, 2024
  • 2 replies
  • 535 views
T
Level 1 ●
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I've created a survey for which I've been collecting responses using a Qualtrics free account, but I'm experiencing an issue. In the Results tab, it's still showing the original 13 questions from when I first created the survey, and it hasn't updated to reflect the final version, which now has 21 questions that have been reworded. However, in the Data & Analysis tab, it's displaying the final version as I intended. Will this discrepancy affect the results of my survey?

Best answer by Nam Nguyen

@Tree_Tops Don’t worry, the 21 questions data is still there. Results tab is auto created when publish survey so it’s not updating your change. You have to edit it yourself. 
Edit it herehttps://www.qualtrics.com/support/survey-platform/reports-module/results-dashboards/results-dashboard-overview/

Hope this helps

    2 replies

    Nam Nguyen
    QPN Level 8 ●●●●●●●●
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    • Nam Nguyen
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    • Answer
    • September 9, 2024

    @Tree_Tops Don’t worry, the 21 questions data is still there. Results tab is auto created when publish survey so it’s not updating your change. You have to edit it yourself. 
    Edit it herehttps://www.qualtrics.com/support/survey-platform/reports-module/results-dashboards/results-dashboard-overview/

    Hope this helps

    Nam Nguyen - XM Technology Consultant | DXCON Vietnam
    T
    Level 1 ●
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    • Tree_Tops
    • Author
    • Level 1 ●
    • September 10, 2024

    @Nam Nguyen Thank you for your prompt response and explanation 🙂

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